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How to tailor your CV to a job description

Sort what the job ad asks for into must-haves and nice-to-haves, find your own evidence for each one, then rewrite your summary and reorder your bullet points so that evidence comes first. Use the ad’s words where they truly describe your work. Every claim on a tailored CV (résumé) should still be true.

What tailoring a CV means

Tailoring means changing your CV for one job so the employer can see quickly that you have what they asked for. You aren’t writing a new CV each time. You start from your main CV and change three things: the summary at the top, the order of your bullet points, and the words you use for things you have done.

Careers services agree on this. The UK’s National Careers Service says to tailor your CV to the job you are applying for, and the University of Kent calls a CV a marketing document that should be tailored to each company and position. It works the same way whether the employer calls it a CV or a résumé. Our guide to CV and résumé differences by country covers the rest.

How job ads mark must-haves in different countries

Most ads split what they want into things you must have and things that would help. The labels change from country to country, and so does how strictly they are used. Public-sector and university ads use these terms most consistently:

MarketMust-havesNice-to-havesSource
United KingdomEssential criteria, often listed in a person specificationDesirable criteriaUniversity of Manchester
IrelandEligibility criteria, which you must meet, and essential criteriaDesirable criteriapublicjobs.ie
United StatesRequired qualificationsPreferred qualificationsUC Berkeley Career Engagement
Canada (federal public service)Essential qualificationsAsset qualificationsPublic Service Employment Act
AustraliaSelection criteria, sometimes answered separatelyVariesUniversity of Queensland

Private employers everywhere use looser wording, such as “you will have”, “must have”, “a bonus” or “nice to have”. Read the wording, not the heading. “Experience with Salesforce is a plus” is a nice-to-have even if it sits under “Requirements”.

In Australia, read the application instructions first. The University of Queensland’s careers service notes that some employers want the selection criteria answered in the cover letter and others want a separate document.

1. Sort what the ad asks for

Copy the ad somewhere you can mark it up, and save a copy, because ads are often taken down once applications close. Then sort what it asks for into three groups:

The must-haves get most of your attention. The University of Manchester’s guidance says shortlisters look first for people who have shown they meet the essential criteria, and use the desirable ones to narrow the list further.

2. Match each point with your own evidence

For each must-have and theme, write down where your experience shows it: a job, a project, a course, a result. Be specific. “Coached new starters” is evidence. “Good with people” is not.

If you have no evidence for something, write that down too. You can address the gap in a cover letter or at interview. It also tells you which parts of the CV to leave alone.

3. Rewrite your summary

Recruiters often decide in the first few lines whether to keep reading. Rewrite your profile or summary in two or three sentences that name the kind of role you want and your strongest evidence for its must-haves. Cut general phrases such as “hard-working team player” that any applicant could write.

4. Reorder and reword your bullet points

Within each job, move the most relevant bullet points to the top. JobHelp, the UK Government’s job-search service, suggests spotting the key words that recur in the ad and using them in your CV. Use the same term the ad uses for something you have done, as long as it describes your work accurately. If the ad says “CRM system” and you used Zendesk every day, say both.

Add numbers you can stand behind, such as team sizes, volumes or deadlines. If you don’t know a number, leave it out. An honest bullet without a number is better than a guess you can’t explain at interview.

5. Cut what doesn’t help this application

Outside academia, guidance in most English-speaking countries puts a CV at one or two pages, as our country table shows. Shorten older or unrelated jobs to a line or two so the relevant evidence has room. JobHelp also suggests focusing your work history on the most relevant experience, even if that means giving more space to a smaller job.

6. Keep one version per job

Save each tailored CV under the employer’s name and the date, and keep your main CV unchanged. When an employer calls you weeks later, you can check exactly what you sent them.

A worked example: one ad, before and after

Here is a short, fictional job ad and how one applicant, also fictional, tailors her CV to it.

Customer Support Team Lead, Brightwell Home Insurance

You will lead a team of six advisers who answer customer calls and chats, and handle complaints that need a senior decision.

Essential: two years in a customer contact role; experience coaching or supervising others; confident with a CRM system such as Zendesk or Salesforce.

Desirable: insurance or financial services experience; experience checking call quality.

We care about resolving complaints fairly and getting things right the first time.

Sorting the ad gives three must-haves (customer contact, coaching, a CRM system), one repeated theme (complaints) and two nice-to-haves (insurance, call quality checks).

Maya Fernandes is a senior customer adviser at a telecoms company. This is the relevant part of her main CV:

Profile. Hard-working customer service professional with excellent communication skills, looking for a new challenge.

Senior Customer Adviser, Northgate Telecom, 2022 to present

  • Answered customer calls and emails.
  • Dealt with complaints.
  • Helped new starters.
  • Used Zendesk.

Matching it to the ad shows her evidence is there but buried. She has covered for her team leader during holidays, coached four new starters through their first month and handled the complaints her colleagues passed up. She has no insurance experience and has never checked call quality formally. Her tailored version:

Profile. Senior customer adviser with three years in telecoms customer contact, including covering the team leader role and coaching new starters. Handles escalated complaints by phone and chat and works in Zendesk every day. Looking for a first team lead role.

Senior Customer Adviser, Northgate Telecom, 2022 to present

  • Covered the team leader role for a team of six during holiday periods, running daily briefings and allocating the call queue.
  • Coached four new starters through their first month, including listening in on calls and giving feedback.
  • Resolved complaints escalated by other advisers by phone and chat, logging and tracking each case in Zendesk.
  • Answered customer calls and emails about billing and contracts.

Why it works:

She can mention her interest in insurance in her cover letter. On the CV, the honest gap is better than a vague claim.

Using AI without inventing things

AI tools are good at rewording and reordering. They are also prone to adding plausible details that aren’t yours, such as a percentage, a tool you never used or a team you didn’t lead. If you use one:

  1. Give it your full CV and the full job ad, and tell it to use only facts from your CV.
  2. Ask it to put questions to you when a detail is missing, instead of guessing.
  3. At the end, ask it to list every claim in the new version that isn’t in your original CV. Remove or correct each one.

Our ChatGPT prompts for your CV give the exact wording. Before you paste anything into a general chatbot, remove your contact details and ID numbers, and read what happens to your CV in ChatGPT.

What to avoid

Keywords only help if software can read your file. Our ATS-friendly CV checklist has a one-minute test you can run on any PDF.

Tailoring a CV in c-v.ai

c-v.ai follows the same steps on your iPhone. Paste the job ad or add a screenshot of it. The app ranks what the role asks for, with must-haves first, then the themes the ad repeats, then nice-to-haves, and shows where your CV already covers each one and where it doesn’t yet.

You choose which of your experiences should lead, then check each proposed change before it goes in. Every suggestion quotes the lines of your CV it is based on, and changes that add numbers your CV doesn’t contain are rejected. The job ad sets priorities but never counts as evidence about you. When a useful fact is missing, the app asks you for it. AI can still make mistakes, so you approve every change yourself.

Each job gets its own saved version, and your original CV stays as it was. Creating, editing and downloading PDFs are free. Tailoring needs Plus or a one-off purchase for a single CV; see pricing.

Questions

How do I tailor my CV to a job description?

Sort what the job ad asks for into must-haves, repeated themes and nice-to-haves. Find evidence for each in your own experience. Rewrite your summary around the must-haves, move the most relevant bullet points to the top of each job and use the ad’s terms where they accurately describe your work. Keep a separate copy for each application and don’t add claims you can’t back up.

Should I tailor my CV or résumé for every job?

For every job you really want, yes. A tailored CV puts your evidence for the role’s main requirements where a recruiter looks first. Most of the work is reordering and rewording what is already there, so each new version takes less time than the first.

Is it OK to use words from the job ad in my CV?

Yes, when they describe what you actually did. Using the employer’s terms helps recruiters and applicant tracking systems match your experience to the role. Copying whole sentences from the ad, or adding skills you don’t have, does not help.

What is the difference between essential and desirable criteria?

Essential criteria are what the job can’t be done well without. Desirable criteria are extras that help an employer choose between strong applicants. US ads often say required and preferred qualifications instead, and Canadian federal job posters say essential and asset qualifications. Show evidence for every must-have first.

Should I apply if I don’t meet every requirement?

Missing a nice-to-have is common and shouldn’t stop you. The University of Manchester’s guidance tells applicants not to be put off by desirable criteria they don’t meet. If you are missing a must-have, be honest about it and show the closest evidence you have.

Can I use AI to tailor my CV?

Yes, if the AI works only from your real CV and you check every change. Give it your CV and the full job ad, tell it not to invent numbers or skills, and ask it to question you about missing details. Remove contact details and ID numbers before you paste your CV into a general chatbot.

Sources

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